Here you’ll find answers to common questions about Falcon Software’s enterprise web development services, Identity Security solutions, cybersecurity expertise, IT project resourcing capabilities, and client engagement models. Falcon Software works with government organizations, global systems integrators, and private enterprises requiring scalable digital delivery and enterprise technology expertise.

General Company Questions

What services does Falcon Software provide?

Falcon Software provides enterprise web development, digital experience platform (DXP) implementation, Identity Security consulting, cybersecurity services, IT project resourcing, CMS development, application modernization, UX/UI design, cloud integration, accessibility compliance, and custom software development services.

How long has Falcon Software been in business?

Founded in 1994 by Gary Eisenstein, Falcon Software has been delivering enterprise technology solutions for over 30 years, supporting organizations across public sector and private enterprise industries.

Who typically hires Falcon Software?

Falcon Software works with government agencies, enterprise organizations, global systems integrators, public sector institutions, mid-market to enterprise-level businesses, and organizations requiring specialized digital expertise or scalable IT project delivery.

What industries does Falcon Software support?

Falcon Software supports organizations across government, healthcare, education, financial services, manufacturing, B2B, technology, transportation, utilities, and other regulated or enterprise-focused sectors.

What regions does Falcon serve?

Falcon Software supports organizations throughout Canada, the United States through remote collaboration, hybrid delivery models, and enterprise consulting engagements.

Can we request client references or case studies?

Yes. Falcon Software can provide relevant client references, project examples, and case studies depending on project scope, confidentiality requirements, and engagement type.

Can Falcon work with our internal IT team or another agency?

Yes. Falcon Software regularly collaborates with internal IT departments, digital agencies, enterprise vendors, systems integrators, and external consulting teams as part of larger delivery initiatives.

Does Falcon Software support government and public sector projects?

Yes. Falcon Software has extensive experience supporting public sector organizations, government procurement initiatives, accessibility requirements, enterprise security standards, and formal RFP processes.

Identity Security & Access Management Questions

What is Identity Security?

Identity Security is the practice of protecting digital identities, authentication systems, user accounts, and access privileges across enterprise environments. Identity Security helps organizations secure applications, data, cloud platforms, and infrastructure by ensuring the right users have the appropriate level of access.

What is Identity and Access Management (IAM)?

Identity and Access Management (IAM) is a framework used to manage user identities and control access to systems, applications, and sensitive data. IAM solutions improve security, streamline user provisioning, and enforce enterprise access policies.

What is Identity Governance and Administration (IGA)?

Identity Governance and Administration (IGA) focuses on managing user access rights, identity lifecycle management, compliance controls, and audit visibility. IGA solutions help organizations ensure users only have appropriate access privileges based on their role and responsibilities.

What is Privileged Access Management (PAM)?

Privileged Access Management (PAM) is a cybersecurity approach used to secure administrator accounts, privileged credentials, and elevated system access. PAM solutions help reduce insider threats, credential misuse, and unauthorized access to critical systems.

What is Single Sign-On (SSO)?

Single Sign-On (SSO) allows users to securely access multiple applications using one set of login credentials. SSO simplifies authentication, improves security, and enhances the user experience across enterprise platforms.

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) adds additional layers of security beyond passwords by requiring users to verify their identity using multiple authentication methods such as mobile devices, biometrics, or security tokens.

What is Zero Trust security architecture?

Zero Trust is a cybersecurity framework based on the principle of “never trust, always verify.” It requires continuous authentication and validation of users, devices, and applications regardless of network location.

Does Falcon Software provide Identity Security consulting services?

Yes. Falcon Software provides Identity Security consulting, architecture planning, system integration, governance support, and enterprise implementation services for organizations requiring secure authentication and access management solutions.

What Identify Security platforms does Falcon Software support?

Falcon Software works with enterprise identity technologies including Microsoft Entra ID (Azure AD), Okta, SailPoint, Delinea, CyberArk, Ping Identity, Active Directory, LDAP, SSO platforms, MFA solutions, and related identity governance technologies.

Can Falcon Software perform Identity Security assessments?

Yes. Falcon Software provides Identity Security assessments and gap analysis services to help organizations identify authentication risks, governance weaknesses, privileged access concerns, and compliance gaps.

Enterprise Web Development Questions

What web development services does Falcon Software provide?

Falcon Software provides enterprise web development, CMS implementation, DXP consulting, UX/UI creative design, accessibility remediation, custom application development, API integration, website modernization, and cloud-based digital solutions.

What CMS platforms does Falcon Software specialize in?

Falcon Software specializes in Progress Sitefinity, Kentico, WordPress, Drupal, headless CMS architectures, composable digital experience platforms, and enterprise web technologies.

Does Falcon Software provide Digital Twin consulting and implementation services?

Yes. Falcon Software helps organizations plan, design, integrate, and deploy Digital Twin solutions that connect physical assets, operational systems, and enterprise data into a unified digital environment. By combining system integration, cloud platforms, AI analytics, IoT data, enterprise applications, and custom web-based experiences, we help organizations gain real-time visibility into operations and make more informed business decisions.

Our Digital Twin services support initiatives involving smart manufacturing, connected facilities, infrastructure monitoring, predictive maintenance, operational intelligence, process optimization, and digital transformation programs. Whether you’re evaluating a Digital Twin strategy or integrating existing technologies into a cohesive solution, Falcon Software provides the architecture, integration expertise, and development capabilities needed to bring complex initiatives to life.

What is a Digital Experience Platform (DXP)?

A Digital Experience Platform (DXP) is an integrated platform used to manage personalized digital experiences across websites, portals, mobile applications, and customer engagement channels.

What’s the difference between a CMS and a DXP?

A Content Management System (CMS) primarily manages website content, while a Digital Experience Platform (DXP) provides broader capabilities including personalization, analytics, marketing automation, integrations, and omnichannel digital experiences.

What is a headless CMS?

A headless CMS separates content management from front-end presentation, allowing organizations to deliver content more flexibly across websites, mobile applications, APIs, kiosks, and digital channels.

Can Falcon Software modernize legacy web platforms?

Yes. Falcon Software helps organizations modernize outdated websites, legacy CMS platforms, and enterprise applications through redesign, replatforming, cloud migration, accessibility improvements, and API integration.

Does Falcon Software provide accessibility compliance support?

Yes. Falcon Software provides accessibility audits, remediation, and WCAG compliance support to help organizations improve digital accessibility and meet regulatory requirements.

Can Falcon Software integrate enterprise systems and APIs?

Yes. Falcon Software integrates websites and digital platforms with CRM systems, ERP platforms, Identity Security solutions, marketing automation tools, payment systems, cloud platforms, and third-party APIs.

Does Falcon Software build secure enterprise websites?

Yes. Falcon Software develops secure enterprise websites using secure coding standards, authentication controls, access governance principles, and cybersecurity-focused development practices.

Cybersecurity & Compliance Questions

What cybersecurity services does Falcon Software provide?

Falcon Software provides cybersecurity consulting, Identity Security services, authentication integration, secure architecture reviews, governance support, access management consulting, and cybersecurity gap assessments.

Does Falcon Software follow secure software development practices?

Yes. Falcon Software follows secure software development practices that prioritize authentication security, secure coding standards, access controls, data protection, governance, and enterprise security requirements.

How does Identity Security support compliance initiatives?

Identity Security helps organizations support compliance requirements by improving authentication controls, audit visibility, access governance, role-based access management, and privileged account security.

Can Falcon Software support secure cloud and hybrid environments?

Yes. Falcon Software supports secure cloud, hybrid, and enterprise infrastructure environments through modern authentication, identity integration, access governance, and cloud security best practices.

Does Falcon Software support accessibility and compliance standards?

Yes. Falcon Software supports WCAG accessibility compliance, secure authentication standards, enterprise governance requirements, and regulatory digital experience initiatives.

IT Project Resourcing Questions

What types of IT professionals can I hire through Falcon?

Falcon Software provides experienced software developers, cybersecurity consultants, IAM/PAM specialists, CMS experts, UX designers, project managers, QA analysts, solution architects, DevOps specialists, and enterprise platform consultants.

Can Falcon provide temporary or contract-based IT staff?

Yes. Falcon Software offers flexible IT resourcing models including contract staffing, project-based consulting, dedicated delivery teams, and long-term enterprise support engagements.

Are Falcon’s resources certified?

Many Falcon Software consultants maintain certifications related to cybersecurity, cloud platforms, enterprise CMS technologies, project management, accessibility, and software development.

How quickly can Falcon provide resources for a project?

Resource timelines vary depending on project scope and availability, but Falcon Software can often provide qualified enterprise resources in 3 to 4 days for urgent delivery initiatives and specialized project requirements.

How is Falcon Software different from freelance marketplace or offshore staffing firms?

Freelance marketplaces and offshore staffing firms often focus on transactional resource placement. Falcon Software delivers enterprise-grade solutions backed by over 30 years of experience, proven delivery governance, cybersecurity-focused practices, long-term accountability, and deep expertise in complex enterprise environments. Our clients gain access to vetted specialists, scalable delivery teams, strategic consulting, and secure collaboration models designed for government, regulated industries, and mission-critical digital initiatives.

Project Engagement & Support Questions

How do we get started with Falcon Software?

Organizations can contact Falcon Software to discuss project requirements, digital transformation initiatives, Identity Security needs, cybersecurity concerns, or enterprise web development goals. Our team will recommend the most appropriate engagement model based on your objectives.

Does Falcon Software use a specific project management methodology?

Falcon Software supports Agile, Scrum, hybrid, and traditional project delivery methodologies depending on client requirements, governance needs, and project complexity.

Can we combine IT resourcing with turnkey project delivery?

Yes. Falcon Software supports hybrid engagement models that combine IT staffing, consulting services, cybersecurity expertise, and full-cycle project delivery.

Does Falcon Software provide training or documentation?

Yes. Falcon Software provides technical documentation, knowledge transfer, training support, administrative guidance, and post-launch onboarding services where required.

Does Falcon Software provide post-launch support?

Yes. Falcon Software provides ongoing support, maintenance, optimization, troubleshooting, enhancement services, and long-term enterprise platform support.

Does Falcon Software provide hosting or infrastructure support?

Falcon Software can support cloud infrastructure planning, hosting coordination, deployment guidance, DevOps collaboration, and integration with enterprise hosting environments.

Does Falcon Software support formal RFP and procurement processes?

Yes. Falcon Software regularly supports formal procurement initiatives, RFP responses, vendor onboarding, public sector engagements, and enterprise governance requirements.

Still Have Questions?

If you didn’t find the information you were looking for, Falcon Software is here to help. Whether you need Identity Security expertise, enterprise web development services, cybersecurity consulting, IT project resourcing, or digital transformation support, our team brings over 30 years of experience delivering scalable enterprise technology solutions.

Contact Falcon Software to request a project quote, discuss your requirements, or speak with our team.

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