Falcon Software empowers organizations with enterprise-grade solutions that streamline operations, strengthen security, and deliver remarkable customer experiences. We specialize in CMS, DXP, CRM, SaaS, intranet portals, Identity & Privileged Access Management, and AI-powered search. We blend strategy, design, and technology into impactful, scalable, and secure digital experiences.
Our cross-functional expertise spans PHP, .NET, Java, Node.js, Python, React, Azure, GraphQL, and AI integrations with OpenAI. We design and build future-ready ecosystems with identity, access control, and governance embedded by design, tailored to each client’s needs and backed by deep experience across B2B manufacturing, government, finance, educational, technology, and healthcare sectors.
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End-to-end web project delivery solutions.
Enterprise Software
CMS, DXP, CRM, SaaS solutions, and secure, identity-aware intranet and portal environments, designed to integrate seamlessly, scale reliably, and support evolving business and operational needs.
Web Development
Full Stack development supported by cloud engineering across AWS, Azure, and Google Cloud, with DevOps, CI/CD automation, API integration, and microservices architecture for secure and future-ready applications.
UI/UX/CX Design
User-centered design for web and mobile experiences, including wireframing, prototyping, interaction and visual design, role-aware usability, accessibility compliance to drive engagement and adoption.
Digital Commerce
Commerce solutions covering custom development, payment integration, multi-channel enablement, access-controlled security and PCI compliance built for performance, and growth.
Services We Offer
Our full-cycle delivery services span the entire digital project lifecycle, from early discovery through launch and ongoing support.
Discovery, Strategy & Experience
Aligning business goals, user needs, and delivery approach before build begins.
- User experience (UX) and interface design (UI) for web and mobile
- Mobile-first and responsive experience design
- Content strategy, information architecture, and governance
- Accessibility planning and WCAG compliance guidance
Application & Platform Engineering
Designing and building scalable, secure applications and platforms.
- Custom application development tailored to business requirements
- CMS and digital experience platform (DXP) implementations
- API development and enterprise system integrations
- Enterprise portals and intranet solutions
Identity, Security & Governance
Embedding identity, access, and security foundations into application architecture.
- Identity and access management (IAM) implementations
- Privileged access management (PAM) integration
- Secure application architecture and design patterns
- Authorization models and role-based access controls
Quality Assurance & Optimization
Ensuring reliability, performance, and compliance before and after launch.
- Functional testing for websites and applications
- Accessibility compliance testing and validation
- Performance, load, and stability testing
- SEO, AEO and content optimization support
Deployment, Operations & Support
Supporting deployment, stability, and long-term platform success.
- Cloud and platform deployment support
- Managed web services and operational oversight
- Post-launch support, enhancements and refinements
- Ongoing maintenance and optimization
Our Industry Expertise
Understanding our clients and their specific business requirements is crucial for our success. Below is a compilation of the business sectors where we have gained extensive expertise over the last 30 years.
Government Sector
Featured Project: Designed, developed, and deployed UI/UX design services, CMS, CRM, business applications, multi-lingual solutions, for various ministries within the Government of British Columbia and Alberta.
Healthcare Sector
Featured Project: Website strategy, development, CMS implementation and ongoing support services for HealthStream and their sister company VerityStream.
Technology Sector
Featured Project: Website design, CMS solution, business applications and ongoing support for Microsoft Bing and TAP.
Professional Services Sector
Featured Project: Designed, developed, and deployed UI/UX design services, CMS and CRM solution, business applications, and ongoing support services for KPMG’s digital transformation services division.
Automotive Sector
Featured Project: Designed and deployed a consumer website, dealer portal and ERP integrations for Brandt Tractor and Brandt Industries.
Educational Sector
Featured Project:Designed, developed, and deployed a CMS solution and user training sessions for Washington State University.
Energy Sector
Featured Project: Website business strategy, UI/UX design, CMS Implementation and integration services for Benton Public Utility District.
Financial Sector
Featured Project: Website design and integration services including youth games and teen money management tips for Advancial Federal Credit Union.
Industrial B2B Sector
Featured Project: Digital commerce business strategy, CMS solution, ERP integration and ongoing support services for Electrical Cable Supply.
Platforms We Expertly Deploy
We deliver proven expertise across a diverse range of platforms that power modern digital experiences. From content management and digital commerce to business applications, cloud infrastructure, and AI-driven analytics, our team designs, implements, and manages solutions that are innovative, scalable, and results-driven. Each deployment is tailored to your organization’s unique goals, ensuring long-term performance, security, and growth.
Intelligent AI search and chatbot solutions for enhanced customer engagement
Enterprise-grade cloud infrastructure and managed hosting services delivered with Falcon expertise
Flexible, API-first B2B commerce platform designed for enterprise scale
Headless CMS for omnichannel content delivery, implemented with Falcon’s integration expertise
AI-driven, cloud-native identity security that centralizes authorization, governs all identities, and detects threats in real time
CMS with DXP capabilities, optimized for scalability and security
Enterprise search and indexing optimized for large-scale digital environments
All-in-one CMS with marketing automation, supported by Falcon’s long-standing platform expertise
Unified CRM, ERP, and business applications to streamline enterprise workflows
Cloud-native identity and access management that secures users, applications, and devices while enabling Zero Trust at scale
Complete productivity and collaboration suite, deployed and supported for modern workplaces
AI-driven applications and custom GPT solutions designed for business use cases
Business intelligence solutions with Falcon-led integration and reporting
CMS and DXP tailored for content-driven organizations, with seamless Falcon-managed upgrades and support
Industry-leading CRM and business apps, customized and integrated by Falcon
SEO and digital marketing analytics to optimize visibility and performance
Document management and collaboration solutions tailored to organizational needs
Enterprise DXP with advanced personalization and customer journey orchestration, implemented for scale and performance
Scalable B2C commerce for WordPress, enhanced with Falcon’s hosting and integrations
Open-source CMS elevated with Falcon’s managed hosting, security, and custom development
Working with Falcon has been such a great experience. They’ve really helped us improve our website’s user experience, and the Sitefinity CMS integration they handled has made managing our content so much easier. The Project Manager is always quick to respond and great to collaborate with. I genuinely trust and enjoy working with the entire Falcon Software team.
Senior Director, Demand Generation, HealthStream
There are many metrics as to what makes for a great website, but being able to say that our new website britishcolumbia.ca is technically solid on launch day is a very important one. After the initial soft-launch of the new website, our site audit score jumped up to 89%. The benchmark for the elite 10% globally is 92%. Bravo Falcon!
Trade & Invest British Columbia
Showcase Project Case Study
Discover how Falcon Software’s Salesforce experts partnered with the Government of British Columbia to design and launch a powerful Tourism and Events Program. This case study showcases the strategy, innovation, and technology behind a digital transformation that helped drive engagement, streamline operations, and promote one of Canada’s most vibrant destinations. Request the full case study