Falcon Software empowers organizations with enterprise-grade solutions that streamline operations and deliver remarkable customer experiences. We specialize in CMS, DXP, CRM, SaaS, intranet portals, and AI-powered search. We blend strategy, design, and technology into impactful, scalable experiences.

Our cross-functional expertise spans .NET, Java, Node.js, Python, React, Azure, GraphQL, and AI integrations with OpenAI. We build future-ready ecosystems tailored to each client’s needs, backed by deep experience in sectors like manufacturing, government, finance and healthcare.

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End-to-end web project delivery solutions.

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Enterprise Software

Content Management Systems, Digital Experience Platforms, Customer Relationship Management, SaaS Platforms, Intranet and Portal Solutions.

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Web Development

Front-end and Back-end Development, Cloud Engineering (AWS, Azure, GCP), DevOps and CI/CD Automation, API Integration and Microservices Architecture for scalable, secure builds.

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UI/UX/CX Design

Web design services that include Wireframing, Prototyping, Interaction and Visual Design, Usability and Accessibility Compliance, Mobile and Data-Driven Optimization.

B2B & G2B Digital Commerce image

Digital Commerce

Custom Commerce Development, Payment Gateway Integration, Multi-Channel Enablement, Security and PCI Compliance, Headless and Composable Commerce.

Services We Offer

Falcon Software is trained, certified and experienced in deploying websites using the following IT services:

  • CMS and DXP Integration
  • CRM & Portal Solutions
  • Headless Systems
  • Software Development
  • Managed Web Services
  • B2B & G2B Commerce
  • Database Development
  • Container Orchestration
  • AI Search Applications
  • Website/Application Testing
  • Site Global & Localization
  • Multi-channel Delivery
  • Search Engine Optimization
  • Accessibility & Compliance
  • Services and Support

AI Powered Solutions

Falcon Software’s Redtail AI services offers advanced AI-driven web development to enhance site functionality, user experience, and business outcomes. Our solutions include AI-powered chatbots, personalized content, intelligent search and dynamic content management. By leveraging AI technologies, we deliver powerful and innovative solutions to meet the needs of our private and public sector clientele. 

Our Industry Expertise

Understanding our clients and their specific business requirements is crucial for our success. Below is a compilation of the business sectors where we have gained extensive expertise over the last 30 years.

British Columbia Parliament Building

Government Sector

Featured Project: Designed, developed, and deployed UI/UX design services, CMS, CRM, business applications, multi-lingual solutions, for various ministries within the Government of British Columbia and Alberta.

Healthcare nurse reviewing patient charts on a tablet.

Healthcare Sector

Featured Project: Website strategy, development, CMS implementation and ongoing support services for HealthStream and their sister company VerityStream.

A hand holding a phone with the Microsoft Bing website on the screen.

Technology Sector

Featured Project: Website design, CMS solution, business applications and ongoing support for Microsoft Bing and TAP.

KPMG

Professional Services Sector

Featured Project: Designed, developed, and deployed UI/UX design services, CMS and CRM solution, business applications, and ongoing support services for KPMG’s digital transformation services division.

Brandt Industries truck

Automotive Sector

Featured Project: Designed and deployed a consumer website, dealer portal and ERP integrations for Brandt Tractor and Brandt Industries.

Washington State University sign

Educational Sector

Featured Project:Designed, developed, and deployed a CMS solution and user training sessions for Washington State University.

Two men in power plant reading a chart.

Energy Sector

Featured Project: Website business strategy, UI/UX design, CMS Implementation and integration services for Benton Public Utility District.

Financial, mobile online banking

Financial Sector

Featured Project: Website design and integration services including youth games and teen money management tips for Advancial Federal Credit Union.

Industrial wire and cable spools.

Industrial B2B Sector

Featured Project: Digital commerce business strategy, CMS solution, ERP integration and ongoing support services for Electrical Cable Supply.

Platforms We Expertly Deploy

We bring deep expertise across a wide range of digital experience platforms. Our seasoned team excels in implementing industry-leading solutions delivering innovative, scalable, and results-driven solutions tailored to your unique business needs.

  • Agility CMS (headless CMS)
  • ai12z (AI search & chatbots)
  • commercetools (B2B commerce)
  • Contentful (CMS platform)
  • Craft (Risk Management)
  • Crownpeak (CMS & DXP)
  • Dynamics 365 (business applications)
  • Drupal (CMS & DXP)
  • Elasticsearch (search)
  • Power BI (data analytics)
  • Kentico (CMS & DXP)
  • OpenAI (AI & custom GPTs)
  • Salesforce (business applications)
  • Progress Sitefinity (CMS & DXP)
  • SharePoint (document management)
  • Sitecore (CMS & DXP)
  • WordPress & WooCommerce (CMS & commerce)
  • WPEngine (WordPress hosting)

Hybrid Vendor Platform Delivery Model

Alongside our deep platform expertise listed above, Falcon Software provides a hybrid vendor platform delivery model that blends the dependability of our in-house team with the adaptability of a trusted contractor network. Our core team includes project managers, business analysts, UI/UX designers, full-stack developers, solution architects, QA testers, and post-launch support specialists.

Working in unison with our network of pre-vetted vendor platform experts, we deliver complex digital solutions with speed, precision, and cost-efficiency. This structure allows us to scale intelligently and support nearly any recognized CMS, DXP, CRM, commerce, search or portal platform initiative.

The product owner for the BC Property Assessment Review Panel has nominated the work Falcon did on the Online Evidence Submission project for a Premier’s Award. He specifically cited the great work of the Falcon team.

Ministry of Jobs, Economic Development and Innovation

There are many metrics as to what makes for a great website, but being able to say that our new website britishcolumbia.ca is technically solid on launch day is a very important one. After the initial soft-launch of the new website, our site audit score jumped up to 89%. The benchmark for the elite 10% globally is 92%. Bravo Falcon!

Trade & Invest British Columbia