Falcon Software empowers organizations with enterprise-grade solutions that streamline operations and deliver remarkable customer experiences. We specialize in CMS, DXP, CRM, SaaS, intranet portals, and AI-powered search. We blend strategy, design, and technology into impactful, scalable experiences.
Our cross-functional expertise spans .NET, Java, Node.js, Python, React, Azure, GraphQL, and AI integrations with OpenAI. We build future-ready ecosystems tailored to each client’s needs, backed by deep experience in sectors like manufacturing, government, finance and healthcare.
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End-to-end web project delivery solutions.
Enterprise Software
Content Management Systems, Digital Experience Platforms, Customer Relationship Management, SaaS Platforms, Intranet and Portal Solutions.
Web Development
Front-end and Back-end Development, Cloud Engineering (AWS, Azure, GCP), DevOps and CI/CD Automation, API Integration and Microservices Architecture for scalable, secure builds.
UI/UX/CX Design
Web design services that include Wireframing, Prototyping, Interaction and Visual Design, Usability and Accessibility Compliance, Mobile and Data-Driven Optimization.
Digital Commerce
Custom Commerce Development, Payment Gateway Integration, Multi-Channel Enablement, Security and PCI Compliance, Headless and Composable Commerce.
Services We Offer
Falcon Software is trained, certified and experienced in deploying websites using the following IT services:
- CMS and DXP Integration
- CRM & Portal Solutions
- Headless Systems
- Software Development
- Managed Web Services
- B2B & G2B Commerce
- Database Development
- Container Orchestration
- AI Search Applications
- Website/Application Testing
- Site Global & Localization
- Multi-channel Delivery
- Search Engine Optimization
- Accessibility & Compliance
- Services and Support
AI Powered Solutions
Falcon Software’s Redtail AI services offers advanced AI-driven web development to enhance site functionality, user experience, and business outcomes. Our solutions include AI-powered chatbots, personalized content, intelligent search and dynamic content management. By leveraging AI technologies, we deliver powerful and innovative solutions to meet the needs of our private and public sector clientele.
Our Industry Expertise
Understanding our clients and their specific business requirements is crucial for our success. Below is a compilation of the business sectors where we have gained extensive expertise over the last 30 years.
Government Sector
Featured Project: Designed, developed, and deployed UI/UX design services, CMS, CRM, business applications, multi-lingual solutions, for various ministries within the Government of British Columbia and Alberta.
Healthcare Sector
Featured Project: Website strategy, development, CMS implementation and ongoing support services for HealthStream and their sister company VerityStream.
Technology Sector
Featured Project: Website design, CMS solution, business applications and ongoing support for Microsoft Bing and TAP.
Professional Services Sector
Featured Project: Designed, developed, and deployed UI/UX design services, CMS and CRM solution, business applications, and ongoing support services for KPMG’s digital transformation services division.
Automotive Sector
Featured Project: Designed and deployed a consumer website, dealer portal and ERP integrations for Brandt Tractor and Brandt Industries.
Educational Sector
Featured Project:Designed, developed, and deployed a CMS solution and user training sessions for Washington State University.
Energy Sector
Featured Project: Website business strategy, UI/UX design, CMS Implementation and integration services for Benton Public Utility District.
Financial Sector
Featured Project: Website design and integration services including youth games and teen money management tips for Advancial Federal Credit Union.
Industrial B2B Sector
Featured Project: Digital commerce business strategy, CMS solution, ERP integration and ongoing support services for Electrical Cable Supply.
Platforms We Expertly Deploy
We deliver proven expertise across a diverse range of platforms that power modern digital experiences. From content management and digital commerce to business applications, cloud infrastructure, and AI-driven analytics, our team designs, implements, and manages solutions that are innovative, scalable, and results-driven. Each deployment is tailored to your organization’s unique goals, ensuring long-term performance, security, and growth.
Intelligent AI search and chatbot solutions for enhanced customer engagement
Enterprise-grade cloud infrastructure and managed hosting services delivered with Falcon expertise
Flexible, API-first B2B commerce platform designed for enterprise scale
Headless CMS for omnichannel content delivery, implemented with Falcon’s integration expertise
CMS with DXP capabilities, optimized for scalability and security
Enterprise search and indexing optimized for large-scale digital environments
All-in-one CMS with marketing automation, supported by Falcon’s long-standing platform expertise
Unified CRM, ERP, and business applications to streamline enterprise workflows
Complete productivity and collaboration suite, deployed and supported for modern workplaces
AI-driven applications and custom GPT solutions designed for business use cases
Business intelligence solutions with Falcon-led integration and reporting
CMS and DXP tailored for content-driven organizations, with seamless Falcon-managed upgrades and support
Industry-leading CRM and business apps, customized and integrated by Falcon
SEO and digital marketing analytics to optimize visibility and performance
Document management and collaboration solutions tailored to organizational needs
Enterprise DXP with advanced personalization and customer journey orchestration, implemented for scale and performance
Scalable B2C commerce for WordPress, enhanced with Falcon’s hosting and integrations
Open-source CMS elevated with Falcon’s managed hosting, security, and custom development
Hybrid Platform Delivery Model
Alongside the platform expertise highlighted above, Falcon Software provides a hybrid platform delivery model that combines the reliability of our in-house team with the flexibility of a trusted contractor network.
By working seamlessly with our network of certified and experienced platform specialists, we deliver complex digital solutions with speed, precision, and cost efficiency. This model allows us to scale intelligently and support virtually any leading CMS, DXP, CRM, commerce, search, or portal platform, extending well beyond the specific platforms listed above.
For example, we also support leading enterprise platforms such as Adobe Experience Manager, Acquia, Crownpeak, Liferay, Magnolia, Optimizely, Oracle CX, SAP Commerce Cloud, and HubSpot, as well as other top-tier solutions.
The product owner for the BC Property Assessment Review Panel has nominated the work Falcon did on the Online Evidence Submission project for a Premier’s Award. He specifically cited the great work of the Falcon team.
Ministry of Jobs, Economic Development and Innovation
There are many metrics as to what makes for a great website, but being able to say that our new website britishcolumbia.ca is technically solid on launch day is a very important one. After the initial soft-launch of the new website, our site audit score jumped up to 89%. The benchmark for the elite 10% globally is 92%. Bravo Falcon!
Trade & Invest British Columbia