Falcon Software empowers organizations with enterprise-grade digital solutions that simplify operations and elevate customer experiences. With more than three decades of experience, Falcon is uniquely positioned to help organizations choose and integrate the right mix of platforms to fit their digital strategy.

Our strength lies in blending strategy, design, and technology to deliver solutions that are not only innovative but also scalable, secure, and sustainable. Whether it is a global DXP rollout, a B2B commerce integration, or an AI-driven search experience, Falcon provides the expertise and foresight enterprises need to thrive in a fast-changing digital landscape.

Content Management Solutions

Headless & Hybrid CMS Solutions

Flexible, scalable platforms for modern digital experiences. We work with leading CMS technologies like Agility CMS, Contentful, Kentico, and Progress Sitefinity to deliver content that adapts to every channel and device.

  • Built for organizations embracing headless or hybrid architectures
  • Scales to support enterprise-grade governance and multi-region needs
  • Integrates seamlessly with apps, APIs, and external services

Common use cases: Rapidly launch global websites and microsites, centralize content workflows across regions, and deliver consistent digital experiences to apps, devices, and customer touchpoints.

Open-Source CMS Solutions

Public Sector & Cost-Effective SMB Options

Trusted by governments and nonprofits, and widely adopted by SMBs. We specialize in Drupal and WordPress solutions that balance affordability, flexibility, and enterprise-level capability.

  • Drupal: Preferred by government and public sector for security, accessibility, and compliance
  • WordPress: Affordable, extensible, and user-friendly for SMBs, nonprofits, and smaller government sites
  • Case Study: Open-source CMS project – Trade and Invest BC

Common use cases: Deploy secure and compliant government portals, scale nonprofit websites on lean budgets, and launch SMB sites that can grow without expensive licensing fees.

Digital Experience Platforms

Enterprise-Grade DXPs for Global Brands

Orchestrate personalized, multi-channel customer experiences at scale. We implement enterprise-grade DXPs like Crownpeak, Progress Sitefinity, and Sitecore to unify marketing, commerce, and content.

  • Advanced personalization and journey orchestration across web, email, mobile, and social
  • Deep integrations with CRM, ERP, and marketing automation platforms
  • Designed for global enterprises managing complex digital ecosystems

Common use cases: Common Use Cases: Manage brand presence across dozens of markets, empower marketing teams to run localized campaigns at scale, and drive measurable ROI with data-driven customer journeys.

Commerce & Customer Engagement Platforms

Multi-Channel Commerce B2C/B2B/G2B Models, and CRM Integrations

Seamless commerce solutions for B2B, B2C, and G2C models. We integrate platforms like commercetools, MS Dynamics 365, Salesforce, and WooCommerce to unify content, commerce, and customer engagement.

  • Supports both B2C and complex B2B models with account-specific pricing and catalogs
  • Enables secure government-to-business and government-to-citizen transactions
  • API-first architectures for future-ready digital commerce

Common use cases: Create personalized omnichannel shopping experiences, power self-service B2B portals, enable secure digital government services, and unify commerce data with CRM for lifecycle management.

Search & AI-Powered Platforms

Advanced Search, AI Search, Chatbots, Personalization

Unlock smarter search and personalized experiences. We leverage tools like ai12z, Elasticsearch, and OpenAI to enhance customer engagement and enterprise knowledge discovery.

  • AI-powered search and recommendations tailored to user behavior
  • Conversational interfaces and chatbots for customer support
  • Seamless integration with CMS, DXP, and commerce platforms

Common use cases: Deliver natural language enterprise search, increase engagement with personalized recommendations, and improve customer satisfaction with AI-driven support bots.

Data & Analytics Platforms

Business Intelligence, Analytics, Collaboration & Data-Driven Insights

Turn data into actionable insights that drive growth. Our expertise with Microsoft 365, Power BI, and Semrush enables organizations to visualize performance, optimize productivity, and personalize customer experiences.

  • Unified reporting dashboards for executives and teams
  • Integration with CMS, DXP, and commerce platforms for data-driven decisions
  • Workplace analytics across SharePoint, Teams, and Office apps

Common use cases: Provide real-time reporting to decision makers, optimize campaign ROI with integrated analytics, and improve workplace productivity through data-driven insights.

Hosting & Infrastructure

Managed Hosting, Cloud, Intranets & Secure Document Management

Reliable hosting and cloud infrastructure built for scale. From WordPress to enterprise intranets, we deliver secure, optimized, and compliant environments on platforms like WP Engine, Pantheon, and Azure.

  • Managed hosting for Drupal, WordPress, and enterprise CMS platforms
  • Hybrid and cloud-native deployments tailored to business needs
  • Secure collaboration and document management with SharePoint and Microsoft 365

Common use cases: Run high-traffic websites with confidence, deploy enterprise-grade intranets, manage hybrid cloud workloads, and support secure collaboration across distributed teams.

Vendor-Agnostic Platform Delivery Model

Alongside our deep expertise with the leading platforms listed above, Falcon Software offers a vendor-agnostic delivery model that combines the reliability of our in-house team with the adaptability of a trusted contractor network.

By partnering with a pre-vetted community of platform experts, we deliver complex digital solutions with speed, precision, and cost-efficiency. This structure allows us to scale intelligently and support virtually any recognized CMS, DXP, CRM, commerce, search, or portal initiative.

The result is a delivery model that gives clients confidence in Falcon’s core team while providing the flexibility to tackle projects of any size or scope.