Falcon Software empowers organizations with enterprise-grade digital solutions that simplify operations and elevate customer experiences. With more than three decades of experience, Falcon is uniquely positioned to help organizations choose and integrate the right mix of platforms to fit their digital strategy.

Our strength lies in blending strategy, design, and technology to deliver solutions that are not only innovative but also scalable, secure, and sustainable. Whether it is a global DXP rollout, a B2B commerce integration, or an AI-driven search experience, Falcon provides the expertise and foresight enterprises need to thrive in a fast-changing digital landscape.

Content Management & Digital Experience Platforms

Mid-market to Enterprise-Grade CMS & DXP Solutions

Flexible, scalable platforms for modern digital ecosystems. From CMS solutions like Kentico and WordPress to enterprise-grade DXPs such as Drupal, Progress Sitefinity, and Sitecore, Falcon helps organizations deliver personalized, multi-channel experiences that scale.

  • Rapidly launch global websites and microsites while centralizing content workflows across regions and departments.
  • Deliver consistent, accessible digital experiences across apps, devices, and customer touchpoints, unifying content, commerce, and marketing for a seamless customer journey.
  • Success Story: HealthStream Project

Common use cases: Streamline governance and compliance, speed up digital launches, support multi-language, and integrate with enterprise systems while ensuring scalable, consistent brand experiences.

Open-Source Content Management Platforms

Cost-Effective Public and Private Sector Solutions

Trusted by governments and nonprofits, and widely adopted for small to medium-sized digital properties, Falcon Software specializes in Drupal and WordPress solutions that balance affordability, flexibility, and enterprise-grade capability.

  • Drupal: Preferred by government and public sector for security, accessibility, and compliance
  • WordPress: Affordable, extensible, and user-friendly for SMBs, nonprofits, and smaller government sites
  • Success Story: Trade and Invest BC Project

Common use cases: Deploy secure and compliant government portals, scale nonprofit websites on lean budgets, and launch SMB sites that can grow without expensive licensing fees.

Commerce & Customer Engagement Platforms

Multi-Channel Commerce & CRM Integration Solutions

Unify digital commerce and customer engagement across every channel. Falcon implements platforms such as commercetools, MS Dynamics 365, Salesforce, and WooCommerce to deliver seamless buying experiences and integrated customer lifecycle management.

  • Support digital commerce for B2C and B2B with secure, scalable transactions that adapt to evolving business needs
  • Enable future-ready integrations across sales, service, marketing, and business applications to ensure seamless collaboration and growth
  • Success Story: BC Athletic Commissioner Project

Common use cases: Create personalized omnichannel shopping experiences, power self-service B2B portals, enable secure digital government services, and unify commerce data with CRM for lifecycle management.

Data & Analytics Platforms

Business Intelligence, Analytics, Collaboration & Data-Driven Insights

Turn data into actionable insights that drive growth. Our expertise with Microsoft 365, Power BI, and Semrush enables organizations to visualize performance, optimize productivity, and personalize customer experiences.

  • Unified reporting dashboards for executives and teams
  • Integrated dashboards with third-party platforms to support data-driven decisions
  • Success Story: Ministry of Municipal Affairs Projects

Common use cases: Provide real-time reporting to decision makers, optimize campaign ROI with integrated analytics, and improve workplace productivity through data-driven insights.

Search & AI-Powered Platforms

Advanced Search, AI Search, Chatbots, Personalization

Unlock smarter search and personalized experiences. We leverage AI tools like ai12z, Elasticsearch, and OpenAI to enhance customer engagement and enterprise knowledge discovery.

  • AI-powered search and recommendations tailored to user behavior
  • Conversational interfaces and chatbots for customer support
  • Seamless integration with CMS, DXP, and commerce platforms

Common use cases: Deliver natural language enterprise search, increase engagement with personalized recommendations, and improve customer satisfaction with AI-driven support bots.

Hosting & Infrastructure

Managed Hosting, Cloud, Intranets & Secure Document Management

Falcon Software delivers reliable hosting and cloud infrastructure built for scale. From micro-sites to enterprise intranets, we provide secure, optimized, and compliant environments on leading platforms such as WP Engine, Pantheon, AWS, and Azure.

  • Managed hosting for Drupal, Kentico, Progress Sitefinity, Sitecore, and WordPress
  • Hybrid and cloud-native deployments tailored to meet your business needs
  • Collaboration and document management with SharePoint and Microsoft 365

Common use cases: Run high-traffic websites with confidence, deploy enterprise-grade intranets, manage hybrid cloud workloads, and support secure collaboration across distributed teams.

Vendor-Agnostic Platform Delivery Model

In addition to our deep expertise with the leading platforms listed above, Falcon Software offers a vendor-agnostic delivery model that blends the reliability of our in-house delivery team with the scalability of a trusted network of contract specialists.

By leveraging a community of vetted, certified, and highly experienced contractors with expertise in specific vendor platforms, we deliver complex digital solutions with speed, precision, and cost efficiency. Most importantly, we do so without restricting clients to a limited set of technologies.

Examples of software platforms successfully deployed under this model include Adobe Experience Manager, Agility CMS, BigCommerce, Contentful, Crownpeak, Elcom, HubSpot, Liferay, OpenText, Optimizely, Shopify, Strapi, and many others.

Showcase Project Case Study

Discover how Falcon Software’s Salesforce experts partnered with the Government of British Columbia to design and launch a powerful Tourism and Events Program. This case study showcases the strategy, innovation, and technology behind a digital transformation that helped drive engagement, streamline operations, and promote one of Canada’s most vibrant destinations. Request the full case study